Appointments
Appointments can be made by calling our office during business hours at (260)490-7337. Please help us contribute to your child's health and the health and availability to our other patients by keeping your appointments and arriving on time.
FOR A LIST OF OUR SERVICES: SEE
OUR SERVICES
Well Child Appointments
Monday - Friday | 8:00 a.m. - 4:30 p.m.
To keep your children healthy, it is important to bring them in for regular physicals. You can review the
Well Child Visit Schedule to see when you can anticipate your child's next visit. Call our office to schedule a well child appointment. We recommend calling our office 3 months in advance so you may choose the date that best fits your needs.
Sick Child Appointments
We make every effort to schedule appointments for ill children on the day that you call us. To minimize waiting time, call our office to schedule an appointment. If you have a medical emergency during office hours, we will do our best to see your child immediately or refer you to the appropriate facility.
Telehealth Appointments
Monday – Friday | 8:00 a.m. – 4:30 p.m.
Telehealth appointments are available, including same-day appointments. Call our office to schedule.
Walk-In Clinic
Monday – Friday | 8:00 a.m. – 6:00 p.m.
Walk-in hours are designed to best address acute illness, an illness with a rapid onset lasting less than 72 hours of duration. Examples include sore throats, earaches, cold symptoms, and fevers. If your child is experiencing a chronic illness, an illness that is persistent longer than 1 week, a recurring illness, or an illness already under management by a primary care physician, your child will be best served by seeing the primary care physician at a scheduled appointment time which allots the appropriate amount of time for the visit. An appointment is not needed to be seen in the walk-in clinic, please call from car when arrived.
*Now offering minor laceration repair if criteria is met. (see Our Services- sick visits for criteria)
Lactation Appointments
Monday, Tuesday, Thursday, Friday 8:00 a.m. – 4:30 p.m. (Off Wednesdays)
We have a Board Certified Lactation Consultant (IBCLC) on staff that can see patients for one-on-one lactation appointments and weight checks. These appointments run about an hour long for a baby's feeding evaluation. (It cannot be scheduled same day as a provider visit.) Call or use the portal for any breastfeeding related questions.
After Hours and Weekends (non standard business hours)
Saturday Hours
Scheduled illness appointments only, no walk-ins | 8:00 a.m. - 11:00 a.m.
Sunday Hours
OPEN: October 1 - April 30 | Scheduled illness appointments only, no walk-ins | 8:00 a.m. - 11:00 a.m.
CLOSED: May 1 - September 30
We understand that children become ill or that you may have a question outside of business hours. For your conveinence, our physicians are available for your family during the evening hours and on weekends. You can contact the on-call provider using our after hours answering service at (765)420-1721. Our on-call physician checks the answering service on an hourly basis and will return your phone call as quickly as possible. Due to the volume of calls received, allow up to two hours for your call to be returned. Telephone calls after hours are for urgent problems only. If the concern is not an emergency, we request that it be taken care of during regular business hours.
If you would like to schedule an ill child appointment for the following day, please leave a message at
(260)490-7337 at any time during after-hours. Ill child appointment calls are returned between 8:00 a.m. - 8:30 a.m. the following morning to schedule an early morning appointment for that day.
APPOINTMENT POLICIES
No Show/Last Minute Cancellation Policy
No-Show/Last Minute Cancellation Policy
We schedule appointments for our patients and value those appointments. When patients do not show or cancel at the last moment, that appointment time is lost that could have been used for an ill child. In the event that you need to cancel your appointment, we require cancellation to occur no later than the morning of the appointment. Well child visits and consultations require a 24-hour notice of cancellation.
Termination Policy
3 Strikes Your Out
If there are 3 no-show or missed appointments in a year, the relationship between Fort Wayne Pediatrics and the patient will be terminated. The patient's caregiver will be sent a notice after the second encounter explaining that another missed/no show will be grounds for dismissal from the practice.
Adult Supervision Policy
No Adult Supervision
Our office follows the rules of the Indiana State Department of Health with regards to children coming to the office alone for treatment. The rules are as follows:
- Parents must provide WRITTEN consent for treatment of a minor (child under the age of 18).
- Children may NOT come to visits alone without the written consent of a parent or guardian.
- Children over the age of 18 may be seen by the physician without written consent, but may not bring a younger sibling for an appointment without written consent from a parent or guardian.
- If your child does come alone (with a written consent), please provide a phone number of a parent or guardian should there be questions or an emergency during your child's visit.
Prescription Refills
If your child needs a prescription refilled, call during office hours on Monday through Friday between 8:30 a.m. - 4:30 p.m. to speak with a nurse, or call our prescription refill voicemail that is available 24 hours a day at (260)490-7337, option 2. You can also use the portal for non-urgent prescription refills. Please allow 24 business hours for a response.
If your child is experiencing a life-threatening emergency, call 911 for immediate help and/or proceed to the nearest emergency room. Concerns that do not require immediate emergency medical attention can be addressed by contacting our office.
Please be prepared to give the following information:
- Your child's age and weight
- Symptoms
- Temperature
- Duration and general description of medical concern
Read our practice
privacy policy.
Appointment Required or Walk-In Clinic
All visits require an appointment unless you are taking your child to our Walk-In Clinic.
Sick Appointments
Call Office: 260-490-7337We make every effort to schedule appointments for sick children with your provider, however there might be times they will be scheduled with another provider or you can go to the Walk-In Clinic. All of our APP's (Advanced Practice Practitioners- NP/PA) are always backed up by a Pediatrician.
If you have a medical emergency during office hours, call 911 or go to the nearest emergency room. If uncertain, you can call ahead to our walk-in clinic to see if it can be treated in office. We will refer you to an appropriate facility if more care is needed.
Well Appointments
Call to ScheduleDid you know regular well child visits are one of the most important things you can do to keep your child healthy? Well child visits also provide you with the opportunity to discuss any questions or concerns you may have about your child’s health.
Your child should have a well child visit at the intervals listed below. We recommend that you call our office 3 months in advance to schedule an appointment with your child's primary care provider on the date that best fits your needs.
Non-Emergency Walk-Ins
Patients who walk in with a non-emergency condition will be fit into our walk-in schedule on first come, first serve and severity of illness order. Please call from the car to check-in. (OPTION 3) We try to avoid having sick children in our waiting rooms.